★★★★★ 1
Don't trust asurion
I first contacted Amazon for this product when I didn't receive this. I bought this back in October 22nd or 23rd with my Lenovo chromebook idea pad flex which it's now December 16th on a Friday night I have yet to receive it. I first contacted Amazon about it November 3rd they said to give asurion a week to back it up for the email delivery. Waited a couple weeks ans nothing happened, contacted Amazon and they put me on with asurion which I then revived a text through tech support saying I'll receive it soon, give them 24 hours to respond with it. Going through 2 links and 2 sites, an email verification a phone number verification and an Amazon sign in "Sorry, we are unable to find your plan." Was the response I was given after all of that. It then put me through the sign-ins again, at the very start of the last 45 minutes hence why I'm writing this. Not to mention the last month I've been trying to contact them for email delivery of my protection plan. I spent $108+ tax on the 4 year protection plan on the upgraded version of my chromebook IdeaPad, which was a gift to someome special to me. Now if It shuts down tomorrow it's not going to get the honored 4 year protection plan, warranty. The device was expensive and asurion can't even honor their own protection plans.
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Reviewed in the United States on December 17, 2022
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