★★★★★ 3
Good Printer Imposible Instructions.
Style: All-in-One Printer
Received the printer yesterday and began the process of setting it up. First I needed to download the software and drivers. That's when the pain began.
I understand wireless printers and shared network printers. In this case, I wanted to connect the printer to our home wireless network so different computers could access it.
The User's Guide spends a little time on a "Wireless Direct" setup where you connect your computer wirelessly directly to the printer, but little time on a LAN printer setup.
After loading all the software and drivers, I finally got the printer connected to my LAN, but it took a number of false starts and trial and errors to get the printer on the LAN to be visible to my laptop. There are essentially zero instructions about this in the user's guide. Eventually I got it to print on my laptop. Then I needed to hook it up to my wife's laptop. Again, no instructions on connecting multiple computers to the printer over a LAN. I did know enough to "share" the printer in the printer settings.
I eventually installed the complete software and driver package on wife's laptop. When trying to connect wirelessly, I kept getting error codes. After a few hours, I defaulted to the USB cable installation method.
Now I could at least complete the installation without errors. When I went to the list of printers on the laptop I saw the epson, but it said "offline". I think that's because what I was seeing was the USB instance of the printer, not the LAN version. I finally went to Device Manager and found a second instance of the epson printer marked "Network". I was able to make this the default and the printer would now print from both laptops. Only about 3 hours more to get a second laptop to print.
Since the Epson EP 2400 is a home printer and likely to be set up for wireless operation, it should take a visit by the Geek squad to get it up and running. Epson should be ashamed of their manual and instructions.
Now that it's working, it does seem to print well although a bit slow.
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Reviewed in the United States on September 27, 2023
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